We are seeking a motivated and detail-oriented person to join our growing powersports apparel and gear department. Applicants must have fabulous customer service skills and an interest in working with our customers on a one-on-one basis to find the best style and performance for their needs.  The specialist will offer personal fittings for casual clothing for fashion to riding apparel and helmets for performance.  A sense of style, willingness to self-educate and be up to date on product offerings will make you known as this region’s best gear specialist and stylist for the powersport enthusiast.

We are deeply passionate about our customers, their motorcycles, their safety and the community in which they ride. We strive to greatly exceed expectations and engage in long-lasting relationships by offering the best personalized experience. If you have the same drive we do then we would love to talk with you.

Duties and Responsibilities

• Create and maintain a compelling and appealing retail environment
• Set appointments for personal fittings
• Work with marketing on campaigns, offerings and social media content
• Greet all customers immediately, provide excellent customer service to all of the dealerships customers, in a courteous and friendly manner.
• Assist customers in locating merchandise, offer additional product that compliments the purchase, take special orders, offer product knowledge
• Notify customers when special orders or back-ordered items are received.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Assist with answering incoming calls and directing them to the appropriate person or department.
• Maintain inventory including ordering, warranty, and returns
• Follow the Cyclewise Path process for customers purchasing bikes. Present your department, make introductions to other departments to ensure cross selling of motorcycles
• Attend training sessions to keep current with product knowledge, sales techniques, merchandising, and inventory control issues.
• Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
• Assist with set-up, organization, and staging of special events such as Open Houses, workshops, fashion shows, etc.
• Fulfill online orders, upload and maintain online products
• Perform other related duties as assigned or requested.

Benefits:

• Competitive pay based on experience
• Employee Discounts
• Paid vacation, holidays, and sick/personal time
• Retirement IRA with company contributions
• Health / Dental insurance contribution
• Partial uniforms

Please send your resume to tamara@cyclewisevt.com or call tamara at 802-388-0669