Non-Profit Office Operations Manager
Job Opening | Non-Profit Office Operations Manager |
Reports To | Executive Director |
Employment Dates | Year-round, part-time or full-time (30-40 hours/week); flexible schedule available; some remote work allowed; requires minimal travel within Addison County; Occasional evening work |
Status | Non-Exempt |
Starting Wage | $20.00-$22.00/hour, depending on experience, plus benefits |
ACEDC Mission
The Addison County Economic Development Corporation is a 501(c)(6) member-based regional economic development organization. ACEDC’s mission is to create an entrepreneurial and innovative environment, nurturing businesses to launch, grow, and thrive. ACEDC assists entrepreneurs and business owners from all backgrounds, businesses of all sizes, during all stages of growth, while advancing economic and community development in Addison County, Vermont.
Job Purpose
The Office Operations Manager supports the organization’s mission and ensures effective and smooth operations by providing office management functions, coordinating contracted services, and providing support to staff. This position handles a range of responsibilities associated with the organization’s operations and office management. The position reports directly to the Executive Director and works collaboratively with all organization staff. The ideal candidate can handle a wide range of assignments, ensure sensitive material is kept confidential, and is willing to be flexible in their responsibilities.
Duties and Responsibilities
ADMINISTRATIVE
Provide administrative assistance, such as drafting and editing correspondence and preparing communications
Take minutes at Board and other meetings
Follow Vermont Public Meeting Law to properly notice Board meetings and post board meeting minutes and recordings
Develop, document, and maintain office procedures and protocols
Organize meetings, events, and webinar/seminars, including scheduling, sending reminders, organizing speakers and sponsors and arranging catering
Manage info@ email account and triage requests
Organize and maintain all paper and electronic files
Manage office space subleasing
Manage office supplies and process mail
General office support for organization staff, including IT triage
Answer phone calls in a polite and professional manner, triage and direct calls
GRANT ADMINISTRATION
Provide grant administration for multiple Federal and State grants, including tracking staff hours, invoicing, initiating accounts payable and receivable, records maintenance, and oversight of, and collaboration with, grantors and grantees
Understand Federal and State grant rules and requirements
Draft letters of support for grant applicants
BOOKKEEPING AND LENDING ASSISTANCE
Interface with vendors and contractors, including initial processing of invoices, receipts, and payments; research most cost-effective vendor contracts
Track and document operating revenues and expenses
Track and manage members, member dues, and municipal contributions
Assist with management of loan portfolio
MARKETING AND COMMUNICATIONS
Work with marketing and communications firm to:
- Improve, maintain, and update organization website
- Maintain CRM database and member relations platform
- Draft email blasts and newsletters and assist with newsletter
Skills and Attributes
- Experience with Microsoft Office 365, including Teams and SharePoint
- Experience with website and CRM software
- Strong IT and computer skills
- Working knowledge of databases, spreadsheets, and online forms systems
- Very detail oriented
- Highly organized, high standards for quality work
- Able to multi-task and navigate multiple deadlines and work schedules
- Excellent time management skills and ability to prioritize
- Outstanding written and verbal communication skills
- Ability to work independently while maintaining effective working relationships with co-workers, supervisors, customers, and the general public
- Enthusiasm for the mission of ACEDC and its future
Minimum Qualifications
- Associates degree required, Bachelor degree preferred, or 3 or more years of office operations experience
- Minimum 2 years’ experience with similar or equivalent organization in similar role
- Computer proficiency required in all Microsoft Office products
- Skills with customer relations management platforms and website management preferred
Equal Opportunity Employment
The Addison County Economic Development Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How to Apply
Via email, submit cover letter and resume to fkenney@addisoncountyedc.org with “Office Operations Job Application” in the subject line. Applications due by September 27, 2024.